Refund policy

14-Day Returns Policy

At Aevia Fitness, we want you to feel confident and comfortable with every order. If you’re not completely happy with your purchase, we offer a 14-day returns policy.

Returns Eligibility

You may return your item(s) within 14 days of receiving your order if:

Items are unworn, unused, and in original condition
All tags and hygiene seals are still attached
Items are free from marks, makeup, perfume, or damage
The return request is made within 14 days of delivery

For hygiene reasons, underwear and certain accessories may not be eligible for return unless faulty.

Non-Returnable Items

We cannot accept returns for:

Sale or clearance items
Gift cards
Items returned without original packaging or tags
Worn or washed items

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the issue. We’ll work quickly to resolve it for you.

Refunds

Once your return has been received and inspected, your refund will be processed back to your original payment method. Please allow 5–10 working days for the refund to appear in your account depending on your bank or payment provider.

Original shipping costs are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked delivery service, as we cannot be responsible for lost returns.

How to Start a Return

To begin a return, please contact us through:

aeviafitness@gmail.com

Please include: